Glossary

What is A2P 10DLC?

A2P 10DLC is the US system carriers use to verify businesses that send application-to-person (A2P) texts from ordinary 10-digit local numbers (10DLC). A business registers as a Brand and describes each use of texting as a Campaign, through a messaging service provider; the registry is run by The Campaign Registry. This is general information, not legal advice.

What is registered?

Two things. The Brand is the business itself: legal name, type and contact details. The Campaign is a described use of texting, for example appointment reminders or quote follow-up, with the sample messages and how customers agree to receive them. The Campaign Registry says Brands cannot register with it directly and must use a registered messaging service provider, which submits both for you.

Why do carriers require it?

T-Mobile describes two kinds of text: person-to-person (consumer) and non-consumer, such as account notices, billing messages and high-volume messaging. Non-consumer messages must be part of an approved campaign, often for a fee, and traffic sent through unsanctioned "gray routes" risks delay or non-delivery. 10DLC is one sanctioned route, alongside short codes and toll-free numbers.

How does it relate to consent?

Separately from registration, texting customers requires their consent & a working STOP. Foreman's approach is on the SMS terms page. See also missed-call text back.

Questions owners ask

What else do owners ask about A2P 10DLC?

What does A2P 10DLC stand for?

A2P is application-to-person messaging, texts sent by software to people. 10DLC is a 10-digit long code, an ordinary-looking local phone number. Together it is the US carrier program for business texting from local numbers.

Who registers, and where?

The business, called a Brand, registers through a messaging service provider. The Campaign Registry says direct registration by Brands is not available. The provider submits the Brand and each Campaign for you.

What happens if I do not register?

T-Mobile states that high-volume and other non-consumer messages must be part of an approved campaign to reach its customers, and that unsanctioned routes risk delay or non-delivery. Carrier rules and fees change; read the current ones at the carrier.

Is registration legal advice or a consent rule?

Neither. Registration is a carrier requirement. Consent and opt-out rules come from separate laws. This page is general information, not legal advice.

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