The numbers are worked examples to show the shape of the leak, not results. Your own numbers come from your calendar and your phone log on the setup call.
Missed calls on the job
The call that rings while you are under a sink
Example: A 3-truck shop that misses 5 calls a day, where 2 would have booked at a $400 average ticket, is looking at roughly $800 a day that went to the next company on the search page.
Foreman: Foreman answers by text within 60 seconds, offers 2 real slots from the schedule, books the job, and writes the address and the problem into Jobber or Housecall Pro.
Open quotes
The $20,000 sitting in quotes you have not chased
Example: An estimator who sends 15 quotes a week and follows up on none of them usually has a month of outstanding work on the board. Even 1 more in 10 saying yes is real money.
Foreman: Foreman follows up on day 2, day 5 and day 10 in your voice, answers scope and price questions you allow, and tells you which ones went quiet.
Due-for-service
The customer list nobody works
Example: 500 past customers, a third of them due for a flush, a tune-up or a renewal, and nobody has texted them since the invoice.
Foreman: Foreman runs due-for-service and membership renewal texts off your own list, handles the replies and books the visit. You approve the offer once.
No-shows and gaps
The 2-hour hole in a tech's afternoon
Example: A cancelled 1:00 PM leaves a tech sitting in the van. That is a lost job and the drive time on top.
Foreman: Foreman confirms the day before, offers the slot to the waitlist the moment it opens, and moves the next job earlier when the customer says yes.