The numbers are worked examples to show the shape of the leak, not results. Your own numbers come from your calendar and your phone log on the setup call.
Trial inquiries after hours
The lead that came in at 10:00 PM
Example: A studio that gets 20 trial inquiries a week and answers them the next morning loses some to the gym that replied at night. At $150 a month per member, 2 a week is real.
Foreman: Foreman replies in under a minute, books the trial class from the real schedule, sends the address and what to bring, and confirms the morning of.
Trial no-shows
The free class nobody attended
Example: Roughly half of trial bookings do not show without a nudge. Each one is a member who never joined.
Foreman: Foreman confirms the night before, rebooks a no-show the same morning and tells the front desk who is coming.
Quiet members
The member who stopped coming 3 weeks ago
Example: Members who stop attending cancel within 2 months. Most gyms notice at the cancellation.
Foreman: Foreman watches check-ins, texts at 14 days quiet with a held spot in a class they like, and tells you who is still quiet at renewal.
Freezes and billing questions
The 5 texts a day about billing
Example: Freeze requests, failed cards and class pack questions eat the front desk's morning.
Foreman: Foreman handles freezes, failed-card updates and pack balances from your membership system, within the rules you set.