Text
Answered in your voice
Offers real slots from your calendar, books, & takes a deposit or sends the contract if your rules say so. A missed call gets a text back before the caller finds the next number.
Respond
Answers every lead in under 60 seconds, then follows up.
By text, email & web chat. You approve the rules once, & it never invents a price.
Channels
Every way a customer reaches you.
Under 60 seconds is the target on every channel. The Monday report shows your actual median.
Same rules as text
Replies to enquiries & booking emails in your voice, & hands anything outside your rules to you.
Chat
On your site, with real slots
Web chat that books, tagged with the page & campaign the visitor came from.
Quote follow-up
No quote goes quiet.
Three touches over seven days, each one adding something instead of repeating the last.
- Day 1
Hi Anna, here is the repipe quote from Tuesday: $2,400, 2 days, 10-year warranty. Happy to answer anything.
- Day 3
One thing worth knowing: financing is available at 0% for 12 months, about $200 a month. The link is in the quote.
- Day 7
Last check from me. The quote is still open. Reply YES to book it, or STOP & I will close it.
Stops on a yes, a no or STOP. After a yes, the contract goes out to e-sign. Example messages for a plumbing quote.
Your customer list
Work the list you already have.
The attribute numbers pick who to contact. The rule below applies to all of it.
Due for service
Before it is overdue
Reminders two weeks ahead, with open slots.
Rebooking
The next visit, offered early
Offered before the customer leaves & again at the right interval.
Reviews
Asked once, after a paid job
Only for real customers, never twice, never after a complaint.
Win-back
Quiet customers, one offer
One text in your words at the interval you choose.
The rule, stated once. Foreman texts only customers who have consented or have an existing relationship, honours STOP on every channel, sends nothing inside the quiet hours you set, & registers every number under 10DLC. It asks you before a refund, a discount or anything over a threshold you set, as one line & one tap, & it never invents a price.
Free missed-call audit
How fast does your business answer a new customer?
We look at what a new customer sees from the outside: your public pages, listings & the ways to reach you, on a stated date, & send you one page of observations, labelled as observations, with the money at stake. It is free & takes 1 minute to ask for.
Questions.
How fast does Foreman answer?
The target is under 60 seconds on every channel. The Monday report shows your actual median reply, so you see what it really is.
Does it ever invent a price?
No. You decide what Foreman may price by text & what needs a visit. Anything outside your rules is handed to you as one line & one tap.
What stops a follow-up?
A yes, a no, a payment or the customer replying STOP. After the day 7 touch the quote is closed & nothing more is sent.
Can I see what it said?
Yes. Every message, decision & approval is logged with who & when, & you can read any conversation in the dashboard.